Please Note:

We are currently on an extended break & are not taking bookings at this time.

Frequently

Asked

Questions

What are your payment terms?

We require a signed contract & a 50% deposit to secure your booking, with balance paid prior to releasing your content.

What payment options do you accept?

We accept bank transfer, Afterpay, Credit Cards & PayPal. 

How will I receive my images?

Your images will be delivered via an online gallery, where you can download for your own use.

What is your turnaround time?

Receiving your gallery is an exciting time. We will work with you to ensure we get it to you in a timely manner, meeting any deadlines you may have. Generally, you can expect to have your images within a week of shoot day.

Will you return my products?

If you would like your products returned, please include a return package & label. Alternatively, we can store them on site for your next shoot.

Where are you located?

We work from our studio in Adelaide, however we service clients all over Australia.

How will I get our products to you?

You can send us your products via Australia Post or your preferred courier. We are happy to arrange drop offs or meet somewhere mutually convenient if you are in Adelaide.

I want to book a shoot, what happens next?

Once we have received your deposit and secured your date, we can begin discussing and planning your shoot! You will complete a creative brief, giving us a better idea of what you are looking for. We will then discuss your ideas further, considering things such as styling, lighting, various props & backgrounds & ways to bring it all together. If you are not sure, don't worry, that's what we are here for! We will consult with you along the way, ensuring you are as excited as we are about the proposed shoot and images. ​​​​​​​

Do you offer refunds?

Due to the nature of our work, no refunds will be issued. This is why it is so important to be specific in your creative brief & why we consult with you along the way.

What can i use the images for?

Unless otherwise requested, our prices reflect commercial licensing, meaning you can use them on your website, social media, online marketing etc. If you require a license to print the images, this can be negotiated as required.

We can't wait to work with you :-)